Our Team
Jill Olson
My name is Jill Olson, aka “Tile Lady”. I have owned Northwest Tile & Floors since 1993, and love being a small business owner in North Idaho. I have a BS in Chemistry from Cal Poly SLO, and worked for Proctor & Gamble when first out of college. After that east coast stint, the move to CDA and running this small business began. I have two children, Andrew and Bailey, and thoroughly enjoy living here, working here and playing here in CDA. This is an awesome community! I enjoy skiing, sports, theatre and just about any live entertainment. My role at the company is multi-faceted and I love that. I enjoy working the finance & accounting side of business, as well as extending my creative and people loving skills to make amazing designs come to life. Making a positive difference in my clients’ homes and lives is the most important thing to me. We really do have amazing and loyal clients which I am so very grateful for.
Deborah Miranda
Hello, my name is Deborah Miranda, I am the operations Manager for Northwest Tile & Floors. I have been with this amazing company for 20 years. Wow, has time flown. I am an Idaho native and love calling Coeur d’ Alene home. I have always said this is God’s country and I think most people would agree with me. I am an outdoor enthusiast and adventure seeker. What better place to do things then right here in our backyard. My husband and I are the proud parents of 1 amazing son, and 2 super amazing grandsons. They are all my whole world! I love working at NW Tile, what other job can you wear so many hats, get to be connected with so many different amazing clients, builders, and work with the best subcontractors in the Northwest. Our store is an amazing place to make peoples dreams come true.
Heather Devault
Hi, my name is Heather Devault, and I am the Purchasing Manager here at NWTF. I have currently been with the company for over a year but previously worked here over ten years ago. It’s good to be back. I like working behind the scenes here at the store helping the designers, as well as the clients and see designs come alive. It’s a special feeling to know you have had a role in creating someone’s dream space to live in. When I am not working, I enjoy spending time with my husband Dustin and our two daughters. As native Idahoans, we love being out in nature, camping, riding our four wheeler and kayaking. I also love shopping, cooking and reading a good book next to a cozy fire. I currently just started a new pastime of leading a Girl Scout troop. I am excited to see how I can help out in the community and help young girls grow into confident women.
Courtney Brown
Hello, my name is Courtney Brown. I am a designer here at Northwest Tile. I have been in the hard surface and design industry for over 10 years and have a passion for curating spaces that feel like home. I love working with a mixture of materials and textures to achieve balance in design and meeting clients’ needs. I love being able to discuss materials to determine the right material for my clients home. Creating a space that feels like home—if it is a full-time residence, vacation home or spec home—is important to me. I believe it is very important to understand the needs of every space. I value the relationships I have with my clients and contractors. Outside of work, I enjoy baking and cooking and being able to make as many meals from scratch. I look forward to connecting with you here at Northwest Tile and Floors and being able to work on your project with you.
Jennifer Fleener
Hi, I’m Jennifer Fleener, and I am a designer at Northwest Tile & Floors. I have been in the interior design industry for over 30 years, and have a great working knowledge of flooring, tile, and counter tops. My design process is focused on my clients’ needs and wants. For those that come in with a design vision, I love helping them achieve that. When clients come in and are overwhelmed by the choices, I love guiding them through the process so they can relax and enjoy it. This industry is constantly changing and as new products arrive, I make sure I understand how they fit into different lifestyles. Come visit us at Northwest Tile & Floors and experience the amazing product selection and customer experience!!
Renee Moorman
Hello, my name is Renee Moorman and I am one of the Designers here at NW Tile and Floors. I have always loved art and making spaces look and function better. I have taken art classes since age 5 and graduated with a Bachelor’s Degree in Art. I simultaneously earned my certificate in Interior Design. For the last 23 years, I have done both commercial and residential design. Residential design is really where my passion is, as it is personal to people and has meaning to them. I consider it a privilege to be a part of someone’s personal home project and help them create a comfortable, custom and beautiful home. I love the design and product-selection side of projects as well as the technical specifications and putting it all together for my clients. Tending to all of the details is something I take pride in to ensure a smooth outcome. To me, being an exceptional designer means bringing my client’s style to a level that exceeds their expectations. In my personal time, I enjoy spending it with my husband and our 2 kids and our super floof pup. We enjoy camping, time with friends and family and of course any day on the lake! When I can, I love love love to paint! One of the best parts of my job is actually loving what I do—designing, creating and working with people on a personal level. Remodels, new-builds, especially when it is your own, can be a daunting process. I strive to make our part easy for clients and have amazing results. Joining the team here at NW Tile and Floors allows me to share my professional experience and to provide a level of service and expertise that not only sets us up for success, it has our clients in the best of hands.
Debbie Henry
My name is Debbie Henry, and I am a designer with Northwest Tile & Floors. I started in the flooring business when I was 20 years young, working for my parent’s best friends at their store. I learned more than how to measure flooring, or the in’s and out’s of working for a flooring company, I learned how to listen to our customers’ needs and how to guide them through the remodeling or new construction process. I discovered my passion. After 30 years, I found Northwest Tile and Floors. I’m so thankful I did! I’m a part of a team of designers that inspire me everyday to achieve greatness for the most important part of our work, our client’s happiness. We, together as a team, make our clients’ dreams come true!
Jared Hoover
Hello, my name is Jared, I am the warehouse manager for northwest tile. I have lived in the Pacific Northwest for most of my life. I went to school in the south valley at university high school. I have an amazing partner in life Alyssa and three amazing kids, 2 girls and a boy. They make sure life is never slow or dull. I like to watch football, work on cars, shoot guns, ride atvs and snowmobiles and spend time with my family. I am proud to be a team member here at northwest tile and floors it is such a great place to work. Come on in sometime we are here to help with all your flooring needs.